Privacy Policy

Last updated: November 2026

1. Who we are

The Abuja Environmental Protection Board (“AEPB”, “the Board”, “we”) is the regulatory body responsible for the protection and management of the environment of the Federal Capital Territory. Our head office is at Plot 776, Off Zakari Maimalari Street, Central Business District, Abuja.

2. Information we collect

We only collect the information you choose to give us through this website:

• Bill requests: your name, phone number, email address, customer type, property address and type, AEPB account number, notes and any document you upload.
• Environmental reports: details of the issue, its location, the date observed, photos you upload and, if you choose to provide them, your name and contact details. You may report without giving your name.
• Contact messages: your name, email address, phone number and message.
• Technical data: your IP address at the time of submission, used to prevent abuse and spam.

3. How we use your information

• To process your bill request and contact you about it.
• To investigate and act on environmental issues you report.
• To respond to your enquiries.
• To keep records required for the Board’s statutory functions.
• To protect this website from misuse.

We process your data on the basis of your consent and the Board’s public-interest and statutory functions under the AEPB Act No. 10 of 1997.

4. WhatsApp

If you choose to send your request or report through WhatsApp, the message is sent from your own WhatsApp account and is also subject to WhatsApp’s privacy policy.

5. Sharing your information

We do not sell your personal data. We share it only with AEPB departments and units that need it to handle your request, with other government agencies where required by law, or with service providers who host this website on our behalf under strict confidentiality.

6. How long we keep it

We keep your information only as long as necessary to handle your request and to meet our legal and record-keeping obligations.

7. Security

This website uses encrypted connections (HTTPS), and uploaded files are stored privately and are not publicly accessible. Access to your data is restricted to authorised AEPB staff.

8. Your rights

Under the Nigeria Data Protection Act 2023 you have the right to request access to, correction of, or deletion of your personal data, to withdraw consent, and to object to certain processing. You may also lodge a complaint with the Nigeria Data Protection Commission (NDPC).

9. Contact us

For any privacy questions or requests, email aepbfct@gmail.com or write to us at our head office.